Disclaimer

It is a common practice to have a disclaimer at the foot of E-Mails. This comes at the cost of bloating every single E-Mail.

We think this is a better way.  Our disclaimer is set out below.

  1. We are not responsible for changes made to this email or its attachments after sending. This email (and any attachments) is intended solely for the use of the addressee and may contain information that is confidential or subject to legal professional privilege.
  2. Any unauthorised use of the email or its contents is expressly prohibited.
  3. If you are not the intended recipient, you must not read, use, distribute or copy the contents of this email. If you have received this email in error, please advise us immediately and then delete this email together with all attachments.
  4. We do not warrant that attachments to this email are free from viruses or defects. Any attached files are provided, and may only be used, on the basis that the user accepts all responsibility for any loss, damage or consequence resulting from their use.
  5. The liability of Earthlight is limited in any event to either the resupply of the attached files or the cost of having the attached files resupplied.
  6. Pricing quoted excludes GST unless noted otherwise.
  7. Pricing is valid for ten days from the date of the E-Mail unless noted otherwise.
  8. Any quoted pricing is subject to Earthlight's standard 'Terms and Conditions'.
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  11. Please consider the environment before printing this E-Mail.
  12. E-Mail sent to Earthlight staff addresses is 'open', that is, is may be read by others as well as stored in our CRM, Information Central.
  13. These points are subject to change at any time. You should check this page each time you receive an E-Mail from Earthlight. This disclaimer is in addition to and does not replace any terms and conditions for Earthlight products or services.

19 April:- We confirm there will be some system maintenance performed tonight between 9:30pm and 10:30pm. Staff will be onsite. We expect a couple of breaks of 5-10 minutes as key elements are worked on and restarted.

18 April:- We have had reports of some e-mail issues. Staff are investigating.

11:30am We have identified a faulty server and are preparing to rebuild on alternative hardware. Meantime e-mail traffic is being redirected to other mail servers. E-Mail traffic is flowing but there are some delays. This will ease as backlog is cleared.

2:15pm E-Mail is flowing and the backlog is clearing. Inbound e-mail is coming over our backup pathway and then on to you. For outbound some sending issues are still present as a result of load. We are working to remedy this.

3:15pm Additional capacity has been added to handle e-mail. Backlog is reducing and along with fewer reported issues sending.

5:00pm E-Mail service issues have been remedied. Staff will continue to monitor. We have additional servers in service to carry the email load. There is more work to be done starting with a 45 minute maintenance at 10:00pm on Thursday 19 April. We apologise for the disruption in e-mail service. Behind the scenes several recovery aspects did kick in as planned. There is more work to be done to smooth the backlog effect from service changeover. We will be reviewing this as the project continues.