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Planned Maintenance Notification

We are carrying out some capacity updates in IDC (Invermay Data Centre). Updated 10:15 22 March.

Tuesday 19 March 22:00 - 23:00 5-10 minute break during this time. (Completed)

and

Wednesday 20 March 22:00 - 23:00 5-10 minute break during this time. Thursday evening is reserved as a backup. (On schedule to be carried out)

and

Thursday 21 March 22:00 - 23:00 5-10 minute break during this time. Completion of upgrade work.

 

Services affected:- E-Mail, Webmail, Web Hosting.

 

Order of events

We are upgrading capacity of one of our storage servers. The workload will be shifted to another server, which takes about 5 - 10 minutes to effect. Once done then the above services will be available. our connection online will not be affected while the changeover takes place.

Your connection online will not be affected while the changeover takes place.

Once service is moved across, work will commence upgrading the storage server. It will move to increased capacity and be brought back ready for service. We then change back during the second maintenance window.

Earthlight staff will be onsite during these times of maintenance. We will also update the Earthlight website along with phone system for status.
Please let us know if you require further notifications in addition to the ones above.

Progress to date

Tuesday evening work was complete with about two minutes to spare from the two hour maintenance window booked. We allow additional time and there were some matters which took a bit more time to work through.

During today (Wednesday) we are continuing the upgrade process. This will be verified and we will then finalise our plans for this evening.

Wednesday:- Daytime work continued to prepare the new hardware. Sync and check steps are taking a lot longer to complete. This is pushing out into the evening. Regrouped onsite Wednesday evening and one of the penultimate steps set off another 4-hour check progress. We have left this running and will review on Thursday. The plan being to  complete the updates on Thursday evening.

Summary

Work was completed overnight. Everything is running and we have boosted capacity as planned.

Naturally if you have any questions or encounter any issues please get in touch.