We answer the phone. Sometimes that is all that is needed. Take recently:-
Call from client
An online service had stopped - help!
A check by us showed what was working, everything good that we could see
...but the call did not stop there. As we know the client's operation we are able to isolate the issue which lay elsewhere. Some guidence and they were back running
We call it support, and not getting a runaround.
We connect you online and to services. We have been doing this since 1993.
Back then it started with just two modems. Clients dialled in on one modem, and we dialled out on the other to provide service.
It is a bit different today, so please take a look around to see what we offer, once the rest is added...!
Something which has not changed is being local and available, with help close at hand. You can easily reach us, and inquiries are often dealt with during the call. We keep constant watch over our systems and connections. This keeps us ahead of any developing issues and ready to respond when needed. For example recently by the time a site reported being offline we already had indications of an issue. We were able to check further and identify possible causes and eliminate others to speed resolution.
Make contact to see how we can help you. A call will let us establish your needs and see how we can help you.