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Earthlight VOIP services

Earthlight Communications Ltd is an end-to-end communications and IT solution provider, home grown right here in Dunedin – one of the world’s great small cities. Established in 1993, Earthlight has grown from being more than primarily just an Internet Service Provider.

Key Reinstallation Attack (KRACK) - What you need to know

You may have heard about the latest security issue to be reported. Here's a few facts to help you through your day.

1) An attacker needs to be in range of the WiFi network you are on, and be using specialised software to break in, and it takes time.

2) If your own device network traffic is encrypted then all an attacker sees once they break in is more encrypted data. They are no further ahead.

3) Major Developers and Manufacturers were first advised back in July. Windows updates earlier this month contained fixes for this exploit.

Our Quick! WiFi has the updates. These were pushed out in the last few days. For routers supplied and managed by us, we are working with manufacturers to obtain their updates and deploy also.

In summary, yep another day another security issue. We can help if you have any questions, just get in touch.

November 24:- Some client connections were disrupted earlier today. We became aware some connections (known as IPSec tunnels if you're keen on the tech) began to play up. The team isolated the issue and carried out remedial maintenance work. We also decided to implement an update in this area to further stablise the service going forward.
We have confirmed the event is resolved and are continuing to monitor per normal operations processes.

Some other maintenance work is scheduled to be performed after 9:00pm this evening. A disk drive on one server is in need of replacement.
During this time access to some services may be interrupted for 5 to 10 minutes. This happens as we change between server sets. Earthlight staff will be in attendance onsite while the maintenance work is carried out.