Earthlight Communications Ltd was established in 1993, primarily as an Internet Service Provider based in Dunedin. Growth and change in the internet has seen Earthlight at the forefront of these exciting changes.
Together under the Earthlight brand, we seek to deliver not only connection online, but a range of different services all delivered with a prompt and professional service. All our services can be tailored to meet the needs of home users through to businesses operating from multiple locations. Just as no two clients are the same, our flexibility and range means we can draw upon a variety of options to determine what is best for you.
29 August. Over the past couple of days we've had a few network 'bounces'. These have been traced back to a core handover services switch presenting in intermittent problem. Intermittent problems are the most difficult to trace and remedy. In this case techs had little log information to go on.
Overnight further actions were taken, including entire hardware replacement. This has yielded further information with technical staff closer to the cause of the problems.
Following further review this morning, the situation is now deemed as stable. Some further work is being planned, and will be scheduled to be carried out out-of-hours in the coming weeks. This will be alongside other planned upgrades and increases in capacity already underway.
If you have any issues please make contact with us.